Having a technical issue with your SOLIDWORKS Software or 3D Printer? You can either submit your case and files online, or give us a call and we will put your case in for you. Our team will work with you until any and all problems are resolved.

Hours of operation are Monday-Friday 8:00 AM – 5:00 PM.

Contact your local office:

  • Syracuse: 315-434-9787
  • Albany: 518-438-0647
  • Rochester: 585-486-4740
  • Buffalo: 716-580-3498
  • Pittsburgh: 724-719-6045

Note: Customers with subscription service contracts always come first. If you are no longer on subscription service and would like information about how to get back on, please contact our Subscription Service Coordinator by clicking here.