Are you renewing or changing your license of 3D Experience SOLIDWORKS Connected soon? Consider the “Automatically ungrant expired roles from members or groups” setting.
When you upgrade or downgrade your SOLIDWORKS Connected license type (XWA/B/C – SOLIDWORKS Connected Standard/Professional/Premium), you have a small chance of getting locked out without this setting on. There are still options if you are locked out; such as having another administrator log in and remove the roles, or submitting a ticket to CADimensions to have the roles removed.
It’s recommended that you turn this setting on before making any changes to the licensing type you are using for SOLIDWORKS Connected. This includes users using SOLIDWORKS UES (Collaborative Designer for SOLIDWORKS).
This will remove roles when they expire, preventing you from being locked out if any modifications are made to that role.
If you have any issues, or need to contact technical support to help you get this resolved, please place a case with out support link here: https://cadimensions.com/support.